FAQS

Our holiday deals are activated, all products are priced at the lowest  offers, no coupons are needed during this sales period.

We proudly offer a 30 day, 100% money back guarantee storewide, we will even pay for return shipping so you can try our products completely Risk-Free!

To return or exchange an item please email [email protected]

The brand new ScratchyRamp 2.0 now comes with replaceable carpet options!

When your cat wears down the carpet, simply pull it out and slip a new one in (additional carpets sold separately)

Note: Replaceable carpets will not work on the previous versions of the Scratchyramp.

How to find which ramp version you own:
ScratchyRamps ordered before July 15th 2020 will not have replaceable carpet options, if you purchased your ramp after July 15th your ramp is the new ScratchyRamp 2.0

We offer worldwide shipping, and ship from multiple warehouses in the USA.

Continential USA: FREE Shipping for all orders over $40 and takes 3-8 business days to arrive.

REST OF WORLD: Shipping is calculated at checkout, please allow an extra 7-14 days for delivery.

Yes! You can give us a call Monday to Friday (PST) to place your order by phone, just give us a call at 1-888-386-3955

If your order is not processing with our warehouse, you can make changes to an order by emailing us, at [email protected] or you can give us a call  at: +1 (888) 386-3955

ScratchyPaw accepts all major credit cards, and PayPal, simply select the option you prefer at checkout.

We have disabled all coupons during our holiday sales, the discounted price on the website is the lowest price we will be offering this holiday season.